"Hello, Iโm [Your Name], one of the doctors here. I understand you received a letter about the bowel cancer screening programme and that you have some questions and concerns. It's completely normal to feel worried, so thank you for coming in to discuss it."
"To start, could you tell me what's on your mind? What are your main worries about this programme?"
"Thank you, that's very clear. I want to address your biggest worry straight away. You have been invited for this screening because you have turned 60. It is a routine national programme that is offered to every single person in England between the ages of 60 and 74."
"It is absolutely not because we think you have cancer or are at high risk. You have simply entered the age group where screening is recommended for everyone."
"The main aim is actually to prevent cancer by finding and removing tiny growths called polyps, which can sometimes turn into cancer years later if left alone."
"You mentioned you were worried about a scary procedure, so you'll be pleased to know the first step is very simple and is done in the privacy of your own home."
"You will be sent a small kit which involves using a little stick to collect a tiny sample of your poo, which you then put in a sample bottle and post back to a lab. That's all there is to it."
"The lab then tests this sample for tiny traces of blood that would be invisible to the naked eye."
"For most people, the result is normal, and you won't need to do anything else until another kit is sent in two years."
"If the test does find any blood, I want to reassure you that this does not mean you have cancer. There are many common, less serious causes, like haemorrhoids or the polyps we talked about. However, because any blood should be investigated, you would be invited for a further check called a colonoscopy."
"A colonoscopy is a specialist procedure where a thin, flexible camera is used to look inside the bowel. We would give you medication to make sure you are comfortable and relaxed throughout."
"So, in summary, this is a routine preventative health check for your age group, which starts with a simple at-home kit. It's designed to find and prevent problems early."
"I know we've covered a lot, and it's easy to fixate on the word 'cancer'. Just to make sure I've explained everything clearly, could you tell me back in your own words why you've been invited for this screening?"
"That's perfect. You've got it exactly right. It's about your age, not about a specific risk. Do you have any other questions for me today?"